About

Background

UNHCO was conceived by a group of Ugandans drawn from various professional disciplines who share common concerns and a vision of a health sector that provides quality health care for the mutual benefit of both providers and consumers.

Since its inception in 1999, UNHCO has been implementing programmes that advocate for a strong institutionalized platform that is able to articulate voices of consumers of health goods and services. UNHCO has championed the Rights Based Approach (RBA) to healthcare delivery and contributed to efforts to improve community participation and accountability.

The focus is on the most vulnerable persons including women, PwDs, children, and PLWHA.

The strategy is through;

  • Raising awareness among health service users, providers and policy makers about health rights and responsibilities.
  • Policy research, Advocacy and review processes to address access, equity, quality and accountability.
  • Creating synergies with other CSOs, relevant Government departments, development partners and strategic allies and establishing a credible working partnership with the media among others.
  • Feedback to promote and improve communication between users and providers by strengthening referral and redress mechanisms and building a partnership for conflict resolution.

Currently UNHCO receives support from CORDAID and FOSI

Goal

To contribute to improved quality of life of all people in Uganda through the Rights Based Approach (RBA).

Vision

A society where consumers’ rights and obligations are realized for quality health care

Mission statement

Advocate for health consumer rights and responsibilities.

Strategic Objectives

  1. To advocate for a policy environment that reflects a Rights Based Approach leading to enhanced demand for quality services through research, policy analysis and strategic communication.
  2. To strengthen UNHCO’s institutional capacity to deliver its mandate.
  1. To strengthen consumer redress/feedback mechanisms through functional networks and structures.
  2. To improve responsiveness of health care providers to consumers’ needs through information sharing on health rights and health policy related issues.
  3. Promoting the right to health through providing leadership, coordination and building the capacity of CSO’s